IT Support & Solutions

Microsoft Partners: As a long term Microsoft Partner, we have access to the latest Microsoft technology and training, as well as the resources and support to help you get the most out of your IT investment. We're committed to helping you succeed with Microsoft technology. Contact us today to learn more about how we can partner with you to achieve your business goals.

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Google Partners: OCM have been Google partners for almost 15 years and can license, deploy and support Google Workspace for Business, Google Workspace for Education  and ChromesOS devices such as Chromebooks and Android.

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Datto Partners: You'll have access to Datto's award-winning data protection and business continuity solutions. These solutions are designed to be easy to use and deploy, and they offer the highest level of protection for your data. You'll have access to Datto's 24/7 support, so you can always get the help you need, when you need it.​

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Helpdesk: Our IT helpdesk services include 24/7 support : We're always available to help, no matter what time of day or night it is. Remote support : We can access your computers and systems remotely. On-site support : If you need us to come to your office, we can do that too.

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Onsite Engineering: One of the most important services that OCM can provide is onsite engineering. Onsite engineering is a service that provides your business with access to a team of expert engineers who can work on-site to resolve IT issues and implement new technologies.

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Network Operations Center (NOC): OCM have a team of experienced and certified engineers who are available 24/7 to monitor your network. We use the latest monitoring tools to detect problems early, so we can resolve them quickly and prevent downtime.

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Onsite to Cloud Migrations:  We can help you choose the right cloud services for your needs and budget.  Our cloud migration services are backed by a team of experts who are available 24/7 to support you. We will work with you to ensure that your migration is smooth and successful.

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Server Upgrades:  it's important to upgrade your servers on a regular basis. A server upgrade can help you to improve the performance of your servers, reduce your risk of downtime, and protect your data from security threats. If you're looking for a way to improve the performance of your servers, contact us today. We can help you to assess your current server environment and recommend a server upgrade that meets your specific needs.

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Google Workspace: We first deployed Google Apps in 2009 and have many customers in the education and enterprise sectors making us experts in Google Workspace deployment. We'll help you get the most out of Google Workspace so you can focus on running your business. 

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Microsoft 365:  OCM offer a comprehensive range of services to help you deploy and manage Microsoft 365, including: ​Planning and assessment:  We'll help you assess your current IT environment and identify your needs for Microsoft 365. Deployment:  We'll deploy Microsoft 365 to your environment and configure it to meet your specific requirements.  Training: We'll train your employees on how to use Microsoft 365 so they can be productive right away.

Support: We'll provide ongoing support to help you troubleshoot any issues you may have with Microsoft 365.

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ChromeOS Solutions:  ChromeOS is a cloud-based operating system that is designed to be fast, secure, and easy to use. Chromebooks are laptops that run ChromeOS. They are lightweight and portable, and they have long battery life.

Maximise your business potential with our specialised ChromeOS expertise. We optimise device deployment, management, security, and help you leverage ChromeOS Flex for extended device lifecycles.

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Secure Networks:  If you are looking for a way to improve the security of your network, then you should consider partnering with OCM in secure network design and implementation. We can help you to design and implement a secure network that meets the specific needs of your organisation.

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Secure Remote Working:  Businesses are increasingly reliant on their employees working remotely. This can be a great way to improve employee productivity and flexibility, but it also comes with its own set of security challenges. If you're an organisation that allows employees to work remotely, you need to take steps to secure their remote access. Secure Remote Access Solutions allow employees to access your network and applications from anywhere in the world.

 

Why Choose OCM

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Businesses need a reliable IT partner: to navigate the ever-changing tech landscape. That's where OCM Communications excels. We offer a full spectrum of IT support services, tackling common pain points so you can focus on running your business. Here's some of the issues we will remove from your business.

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Cybersecurity: Worries exist because small businesses are increasingly targeted by cyberattacks, yet often lack the specialist knowledge to secure their data, systems, and customer trust. OCM becomes your security shield. We implement robust multi-layered defences, from firewalls and encryption to ongoing staff training and risk assessments. Rest assured that your digital assets are safeguarded around the clock.

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Productivity Killers: Outdated hardware, glitchy software, and slow connectivity sap employee morale and cost you time and money. OCM optimizes your technology backbone for peak performance. We assess your workflows, streamline systems, and ensure you have the right tools for your team. This translates into faster processes, enhanced collaboration, and an unbeatable competitive edge.

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 The Unexpected Crisis: When tech goes haywire, business can grind to a halt. OCM is your rapid-response team. With proactive monitoring, we often catch problems brewing, preventing major disruptions. And should the worst happen, our expert troubleshooting, disaster recovery plans, and clear communication will get you back up and running with minimal downtime – protecting your revenue and reputation.

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Outsourcing your IT support to OCM can offer a number of additonal benefits, including:

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OCM's proactive approach to IT support saves you money in ways you might not even realise. By preventing downtime, streamlining technology investments, and enhancing security, we reduce the hidden costs of tech troubles. Instead of costly emergency fixes and lost productivity, your IT budget becomes an investment in efficiency. This frees up resources you can reinvest back into your business, fueling growth and giving you a competitive edge.

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We transform your technology from a source of frustration into a tool for smooth operations. We analyse your workflows, identify bottlenecks, and recommend solutions that save time and effort. From cloud-based collaboration tools to automated processes, we focus on efficiency at every level. This empowers your team to work smarter, not harder, boosting productivity and improving your bottom line.

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OCM understands the unique cybersecurity risks facing small businesses. We go beyond basic antivirus and firewalls, implementing a proactive, multi-layered security approach. This includes regular vulnerability assessments, advanced threat detection, and ongoing employee training to minimize human error. We educate your team, empowering them to become the first line of defence against cyberattacks. With OCM, you can rest assured that your sensitive data, customer information, and reputation are protected.

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OCM's mission is to make IT just work. Our proactive monitoring systems and preventative maintenance help us catch potential problems before they cause major disruptions. Should an issue arise, our expert troubleshooting and rapid-response protocols ensure swift resolution. We keep your business running smoothly, minimising lost time, frustration, and safeguarding your revenue stream.

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Navigating complex IT compliance regulations (like GDPR, PCI DSS, or industry-specific standards) can be overwhelming for small businesses. OCM brings clarity and peace of mind. We assess your compliance risks, implement necessary safeguards, and provide ongoing management. This protects you from costly fines or reputational damage, so you can focus on running your business with confidence.

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OCM offer a free intial consultation on all our support services.